Frequently Asked Questions (FAQ)
Got questions? We've got answers. Here's everything you need to know about how Soonaboosh takes care of your order from click to doorstep.
How long does shipping take?
Most orders ship within 7–10 business days. Once your package is on the move, we’ll send tracking info your way. Delays are rare, but if something’s taking too long, shoot us a message at hello@soonaboosh.com and we’ll jump in to help.
Do you accept returns or exchanges?
Only if your item arrives damaged or incorrect - we want to get it right. Just email us within 7 days of delivery with your order number and a quick photo, and we’ll sort it out.
Can I cancel my order?
We print everything on demand, just for you. So if you need to cancel, let us know before your item goes to print. Once production starts, we can’t cancel it, but we’ll do what we can if you reach out fast!
What if my item is damaged or incorrect?
We’ve got your back. If anything’s off, email hello@soonaboosh.com with a photo and your order number within 7 days of delivery. We’ll make things right — no stress.
Anything else I should know?
Double-check your shipping address at checkout - it helps avoid delivery hiccups. And anytime you have a question, feedback, or just want to say hi, email us. We’re real people, and we love hearing from our Soonaboosh fam.